Shipping policy

Thank you for shopping with Tajbari! We strive to deliver your orders quickly and safely across India.
Please review our Shipping Policy below to understand how your order will be processed and delivered.

Shipping Coverage

We currently ship across India only.
International shipping is not available at this time.

Processing Time

All orders are processed within 1–2 business days (excluding Sundays and public holidays).

Once your order is packed and handed over to the courier, you will receive a shipping confirmation message or email with tracking details.

Delivery Time

Once shipped, orders typically take:

📦 5–7 business days for delivery (Pan-India)

Delivery times may vary depending on your location, courier delays, weather conditions, or other unforeseen factors.

Shipping Charges

  • Free Shipping on orders above ₹299

  • For orders below ₹299, standard shipping charges may apply (based on weight and location)

Order Tracking

After dispatch, you will receive a tracking link via SMS/WhatsApp/email.
You can use this link to monitor your shipment’s status in real time.

Courier Partners

We primarily ship through Delhivery and other trusted logistics partners to ensure safe and timely delivery.

Address & Delivery Issues

Please ensure your address details (house number, street, pincode, phone number) are correct at checkout.

Tajbari is not responsible for failed deliveries caused by:

  • Incorrect or incomplete address

  • Unreachable contact number

  • Customer unavailability at the address

  • Wrong pincode selection

  • Delivery refusal

If a parcel returns due to non-delivery, reshipping charges may apply.

Damaged, Missing, or Wrong Items

If you receive a damaged, defective, or incorrect item, please contact us within 24 hours of delivery with:

  • Order ID

  • Unboxing video (mandatory)

  • Photos of the item received

  • Description of the issue

We will review the case and resolve it according to our Return & Refund Policy.

Order Cancellation After Shipping

Once an order has been shipped, it cannot be canceled.
You may request a return after delivery, if eligible under our Return Policy.

Cash on Delivery (COD)

COD is available on eligible orders across India.
Please ensure you have the exact amount ready at delivery.

Repeated COD refusals may result in restrictions on future COD orders.

Shipping Delays

We are not responsible for delays caused by:

  • Courier operations

  • Weather conditions

  • Festivals and peak seasons

  • Unforeseen logistical issues

Delivery timelines are estimates and not guaranteed.

Contact Us

For any shipping-related questions, reach out to us:

📧 Email: support@tajbari.com
📍 Address: Devanand Kunj, Aadarsh Bihar Road No 1, Ramkrishna Nagar, Patna, Bihar — 800027
📞 Phone/WhatsApp: 7079185079