Refund policy

2-Day Return Policy

We offer a 2-day return policy, which means you have 2 days from the date you receive your item to request a return.

Eligibility for Returns

To be eligible for a return, your item must meet the following conditions:

  • The item must be in the same condition as received
  • Unworn or unused
  • Tags must be attached
  • Original packaging must be intact
  • Receipt or proof of purchase is required

To start a return, please contact us at webarticlebr@gmail.com.

Return Address:
Devanand Kunj,
Aadarsh Bihar Road No 1,
Ramkrishna Nagar,
Patna, Bihar — 800027

Returns sent without prior approval will not be accepted.

After Return Approval

Once your return is approved:

  • We will provide a return shipping label
  • You will receive instructions on how and where to send the product

For any questions, email us at webarticlebr@gmail.com.

Damages & Issues

Please inspect your order immediately upon delivery.
Contact us within 24 hours if:

  • Your item is defective
  • Your item is damaged
  • You received the wrong item

We will assess the issue and resolve it promptly.

Exceptions / Non-Returnable Items

The following items cannot be returned:

  • Perishable goods (food, flowers, plants)
  • Custom or personalized items
  • Personal care products (beauty items)
  • Hazardous materials, flammable liquids, or gases
  • Sale items and gift cards

If you are unsure whether your item is eligible for return, feel free to contact us.

Exchanges

For the fastest exchange process:

  • Request a return
  • Once approved, place a new order for the desired item

European Union — 14-Day Cooling-Off Period

If your order is delivered within the European Union, you have the right to cancel or return it within 14 days, for any reason.

Items must be unused, with tags attached, in original packaging, and include proof of purchase.

Refunds

Once we receive and inspect your returned item, we will notify you of approval or rejection.

If approved, refunds are issued to the original payment method within 10 business days.

Processing times may vary depending on your bank or payment provider.
If 15 business days pass after refund approval and you have not received your refund, contact us at contact@tajbari.com.